Military/Overseas Voters

 

Frequently Asked Questions

Election Dates and Eligibility
1. Who is eligible to use this online ballot marking tool?
Any uniformed service member or family member, and U.S. citizens living temporarily outside the United States can use this online ballot marking tool - so long as they have submitted a Federal Postcard Application (FPCA) to the Chicago Board of Elections on or before Monday, March 25, 2019.

(Note: Unregistered civilians temporarily residing outside the United States must submit their FPCA by Tuesday, March 5, 2019). The FPCA is available here and may submitted by email to fpca@chicagoelections.net

2. Do I have to currently be registered to vote to use this tool?
Uniformed service members and their family members, and U.S. citizens living outside the United States may register by sending the completed FPCA form to fpca@chicagoelections.net on or before Monday, March 25, 2019 (Note: Unregistered civilians temporarily residing outside the United States must submit their FPCA by Tuesday, March 5, 2019).

3. When can I vote in this online election?
You may access your ballot and vote beginning on March 15, 2019. The site will be available until 7 p.m. (Chicago time) on April 2, 2019.

Logging in to the Election
1. I can't log in. What should I do?
Make sure that you are entering all your information as instructed. Contact the Chicago Board of Elections for further assistance.

Marking and Returning your Ballot
1. How do I mark my ballot online?
Please review the voting instructions for detailed instructions on how to log in and mark your ballot. Contact the Chicago Board of Elections for further assistance.

2. Once I am done marking my ballot online, am I done with the voting process?
No. Once you mark your ballot online, you must return all your documents by mail. Detailed instructions for returning your ballot are available here.

3. How do I print my ballot?
After you have confirmed your selections, you will be shown a printable ballot. Select the Print button to print your ballot. Check to make sure your printer is plugged in and turned on, and has paper and ink.

4. Do I have to mark my ballot online?
If you do not wish to mark your ballot online, contact the Chicago Board of Elections to request a paper ballot or a pdf.

Accessibility and Security
1. Is this online marking system accessible?
This UOCAVA (Military/Overseas) online marking system has been designed to improve the voting experience for voters with disabilities by allowing voters to mark their ballots online. The online ballot-marking system prevents overvoting, ensures that the selection made for a candidate is clear, allows for a ballot review, and permits the voter to mark their ballot in private.

2. How does this online process help me if I am vision impaired?
The system has been designed to work with screen-reading utilities such as JAWS and Window Eyes, as well as on-screen magnifiers and keyboards.

3. What web browsers are compatible with the election software?
Firefox, Google Chrome, and Safari are all compatible with the election software. These are all free and available for download online. For best results, please ensure that your Internet browser is up to date.

4. What if I print out my ballot and make a mistake? Or if I mail in my ballot and candidates change? Why do I also receive a paper ballot in the mail?
We are committed to having dual systems so that we may serve the Military/Overseas voters so that they may vote whether they use a paper ballot or the online marking system. In the polling place, voters can make a mistake, spoil a ballot and obtain a new ballot. This system is designed so that Military/Overseas voters can log in and create a new ballot, if needed. If we receive more than one ballot from the same Military/Overseas voter, only the most recent one with a valid certification and matching signature will be processed.

Contact Information
1. Who should I contact if I still have questions?
If your questions are not answered in the Frequently Asked Questions contact the Chicago Board of Elections:
phone: (312) 269-7865
mail: 69 W. Washington Street, Suites 600/800, Chicago, Illinois 60602
email: fpca@chicagoelections.net
fax: (312) 269-0626

Remember: The online system is for marking a ballot that you MUST PRINT OUT AND MAIL IN with a signed ballot certification so that your signature can be verified and your ballot may be counted. The online system does NOT save or submit your ballot for counting!